Ask Meister AI

This article applies to beta testers of the Ask Meister AI feature.


Ask Meister AI
is an AI-powered search feature that retrieves information from your notes to provide answers to your questions and concise summaries of your team's shared documentation.
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What is "Ask Meister AI?"

Ask Meister AI is an AI-powered search feature that complements the capabilities of traditional search functions.

Ask Meister AI retrieves information from your notes to provide answers to your questions and/or concise summaries of your team's shared documentation.


Enable Ask Meister AI

Ask Meister AI is currently in open to beta testers. To unlock the feature for your team, you must have created (or been invited to) at least three different notes.

To use Ask Meister AI:

  1. Click Ask Meister AI in the lower-left corner of your screen.
  2. Enter a question about any of the content written in your notes.

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Tips for Using Ask Meister AI

To get the most effective and accurate answers from Ask Meister AI, consider these essential tips:

  • Always phrase your requests as direct questions.
    ❌ Look and find Q3 goals.
    What are the company's Q3 goals?

  • In your questions, try not to refer to notes or sub-notes — instead, ask direct questions about the content contained in them.
    ❌ What does the "blog relaunch" note say about due dates?
    ✅ What happened in the August 2023 blog meeting?

  • Avoid asking Meister AI about meta-information in your notes (e.g. titles, formatting details, or note hierarchies).
    ❌ How many pages are in the note "Meetings?"

  • If you're looking for a specific note or document, use MeisterNote's traditional search function.

What Machine Learning (ML) Models Does Ask Meister AI Use?

Ask Meister AI utilizes two machine learning models:

  • A semantic search model built by Meister
  • OpenAI's GPT 3.5

Information processed by Ask Meister AI will not be used by OpenAI to train or improve its models. Any data processed by this feature will be retained for abuse and misuse monitoring purposes for a maximum of 30 days, after which it will be deleted (unless otherwise required by law).

For more information, see OpenAI's API data usage policies.


Disable Ask Meister AI For My Team

Business team admins can restrict their team from accessing certain advanced features in MeisterTask and MeisterNote, including features which make use of machine learning models.

To set these restrictions:

  1. Visit the team settings page (only available to team administrators).
  2. Select the Permissions tab.
  3. Scroll down to MeisterTask Restrictions and select Edit.
  4. Uncheck the boxes next to the features you'd like to disable.
  5. Click Save changes.

Troubleshooting

Problem: Ask Meister AI can't find any answer to my questions.

Answer: Try the following tips:
  • Always phrase your requests as direct questions.
    What are the company's Q3 goals?
    ❌ Look and find our Q3 goals.

  • In your questions, try not to refer to notes or sub-notes — instead, ask direct questions about the content contained in them.
    ✅ What happened in the August 2023 blog meeting?
    ❌ What does the "blog relaunch" note say about due dates?

  • Please keep in mind that Ask Meister AI will only search notes you have access to — it cannot search the internet, and so may be lacking sufficient information to answer your question.

 

Problem: I'm not satisfied with Ask Meister AI's Answers.

Answer: Try rephrasing your question, and be sure to select 👎 to help our system learn! Ask Meister AI is still in the beta phase, and still has a few bugs to work out. 

 

Problem: Ask Meister AI freezes is an endless loop and returns no answer.

Answer: Clear your browser cache and cookies.

AI Security and Privacy @ Meister


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