This feature is available to all users
Add discussions and comments to notes to communicate with your team members and share feedback.
What are Discussions?
Discussions offer a way for team members to exchange ideas without directly editing shared notes. Start a discussion to communicate with others, share feedback and alert other team members of important information by mentioning them.
You can view a note's active discussions by clicking the discussions icon on the right sidebar. Content blocks that include discussions are marked with a yellow icon which displays the number of discussions and comments still open on that block.
View Open Discussions
You can view all open discussions on a note by clicking the discussions icon on the right sidebar:
Click Reply below any discussion to view all comments in the discussion and jump to the content block it references:
A yellow icon will appear next to any content which is the subject of an open discussion. Click this icon to view the discussion.
Start a New Discussion
To start a new discussion on a specific segment of text:
- Highlight the text you wish to start a discussion on.
- Click the add discussion icon in the pop-up menu.
- Type your new comment and press ENTER.
To start a new discussion on an entire content block:
- Hover your mouse over the block you wish to comment on.
- Click the add discussion icon on the right-hand side of the comment.
- Type in your new comment and press ENTER.
To edit your comment:
Simply click the ellipsis (...) on the comment and select Edit Comment.
Resolve a Discussion
You can resolve any discussion to remove it from your note's list of open discussions. To do this:
- Open a discussion.
- Click the Resolve icon in the top-right corner of the discussion thread (see below).
Restore Resolved Discussions
Resolved discussions are stored indefinitely and can be reopened at any time. To view all resolved discussions in a note:
- Click the discussions icon on the right sidebar.
- Click the small arrow next to Open Discussions.
- Select Resolved Discussions from the drop-down menu.
To restore resolved discussions:
- Click the discussions icon on the right sidebar.
- Click the small arrow next to Open Discussions.
- Select Resolved Discussions from the drop-down menu.
- Scroll to the discussion you want to restore.
- Click the ellipsis (...) on the discussion.
- Select Restore discussion from the menu.
Delete Comments and Discussions
You can also permanently delete comments and discussions. Be sure only to do this when you definitely don't need to revisit them. To permanently delete a comment or discussion:
- Click the discussions icon on the right sidebar.
- Find the comment or discussion you wish to delete.
- Click the ellipsis (...) on it.
- Select Delete comment/ Delete discussion from the menu.
Warning!
You can only delete the comments you wrote. You cannot delete comments from other users. However, you can delete the discussions of other users.
Mention Users in Discussions
Use the @ key to mention other team members in a comment. The mentioned user will receive a notification. To mention another user:
- Create a new comment (see above) or add to an existing discussion.
- Type @, then select the user you'd like to mention from the drop-down menu.
- Press ENTER.
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